Shipping policy

LoYa Candles Shipping Policy

At LoYa Candles, we strive to provide a seamless shopping experience with reliable and timely delivery across the UAE.

Shipping Details:

• Delivery Time: Orders are shipped within 5 days from the date of purchase.

• Shipping Fee: We offer free delivery across the UAE.

• Delivery Partner: We work with trusted courier services to ensure your order reaches you in perfect condition.

Order Processing:

• Orders are processed daily, and you will receive a confirmation email once your order is placed.

• Once shipped, you will receive tracking details to monitor your delivery status.

Delivery Terms:

• Orders must be placed with complete and accurate shipping details to avoid delays.

• If no one is available to receive the package, the courier may attempt a redelivery at extra cost and contact you for further instructions.

• In case of any unforeseen delays, we will keep you informed and work towards a swift resolution.

For any shipping inquiries, feel free to contact our customer service team on info@loyacandles.com . Happy shopping with LoYa Candles!